Disclaimer

1. Introduction

Welcome to S2F SIGNATURE, a premium tea brand owned and operated by SHUMAILA TEA ("S2F SIGNATURE," "Company," "we," "our," or "us").

This Disclaimer governs your access to and use of the official S2F SIGNATURE website, including all information, products, services, content, features, communications, and other materials made available through or in connection with our website.

The purpose of this Disclaimer is to provide transparency regarding the nature and scope of the information published on our website, define the limitations applicable to such information, and clarify the respective rights, responsibilities, and expectations of both S2F SIGNATURE and its customers. It should be read together with our Terms & Conditions, Privacy Policy, Cookie Policy, Shipping Policy, Cancellation, Refund & Replacement Policy, and any other applicable legal notices or policies published on our official website.

At S2F SIGNATURE, we are committed to presenting accurate, clear, and reliable information while delivering products and services that reflect our dedication to quality, authenticity, and customer satisfaction. However, despite our continuous efforts to maintain the accuracy, completeness, and relevance of the information published on our website, certain content may occasionally contain typographical errors, technical inaccuracies, inadvertent omissions, or information that becomes outdated due to changes in products, pricing, availability, legal requirements, operational practices, or other circumstances beyond our reasonable control.

Accordingly, all information made available through our website is provided in good faith and for general informational, commercial, and customer service purposes only, unless expressly stated otherwise. Nothing contained on this website should be interpreted as creating any representation, warranty, guarantee, professional advice, or legally binding obligation beyond those expressly provided under applicable law or the specific terms governing a particular product or service.

S2F SIGNATURE reserves the right, at its sole discretion and without prior notice where permitted by applicable law, to modify, update, replace, suspend, discontinue, or remove any part of the website, its content, products, services, features, pricing, specifications, policies, promotional offers, or other materials at any time. Such changes may be made to improve customer experience, maintain legal compliance, enhance operational efficiency, strengthen security, correct errors, or reflect changes in business requirements.

Your access to and continued use of the S2F SIGNATURE website constitutes your acknowledgement that you have read, understood, and agreed to this Disclaimer together with all other applicable legal policies governing the use of our website.

If you do not agree with any provision of this Disclaimer, you should immediately discontinue the use of our website and refrain from accessing our services or placing any orders through the S2F SIGNATURE website.

S2F SIGNATURE remains committed to conducting its business with integrity, transparency, fairness, and respect for customer rights while maintaining the highest standards of quality, responsible business practices, and legal compliance. This Disclaimer has been prepared to promote legal clarity, customer confidence, and a secure, trustworthy, and premium online experience for every visitor to our website.

2. General Information Disclaimer

The information, content, materials, graphics, illustrations, photographs, product descriptions, specifications, pricing, availability details, and other content published on the official S2F SIGNATURE website are provided solely for general informational, commercial, and customer convenience purposes, unless expressly stated otherwise.

While S2F SIGNATURE makes every reasonable effort to ensure that the information presented on its website is accurate, complete, reliable, and up to date at the time of publication, we do not represent or warrant that all information will always remain entirely accurate, complete, current, error-free, or suitable for every individual purpose or circumstance.

Information published on our website may occasionally be updated, corrected, revised, modified, or removed without prior notice in order to reflect changes in our products, services, pricing, packaging, availability, operational practices, legal requirements, regulatory obligations, technological developments, or other legitimate business considerations.

Accordingly, customers are encouraged to review the most recent information available on our official website before making any purchasing decision or relying upon any published content.

Nothing contained on this website shall be interpreted as creating any express or implied representation, warranty, guarantee, promise, contractual commitment, or legal obligation except where expressly required under applicable law or specifically stated in writing by S2F SIGNATURE.

Although we strive to present product images, colours, packaging, labels, and other visual representations as accurately as reasonably possible, actual products may vary slightly due to factors including, but not limited to, display settings, screen resolution, lighting conditions, printing variations, packaging updates, manufacturing improvements, or other technical and operational considerations.

References to future products, services, packaging designs, website features, promotional campaigns, or business initiatives are provided for general informational purposes only and shall not be interpreted as a binding commitment that such products, services, or features will become available.

Any reliance you place upon information available on this website is undertaken at your own discretion and risk. Customers are encouraged to independently evaluate the suitability of any product or information before making purchasing or consumption decisions.

Nothing contained on this website shall limit or exclude any rights or remedies available to consumers under applicable law where such exclusion is not legally permitted.

S2F SIGNATURE reserves the right to correct any typographical errors, inaccuracies, omissions, pricing errors, technical mistakes, or other inadvertent errors appearing on the website without prior notice, including after an order has been placed, subject to applicable law and our Terms & Conditions.

This General Information Disclaimer should be read together with our Terms & Conditions, Privacy Policy, Cookie Policy, Shipping Policy, Cancellation, Refund & Replacement Policy, and other applicable legal policies published on the official S2F SIGNATURE website.

3. Product Information Disclaimer

S2F SIGNATURE is committed to offering premium-quality tea products that are carefully selected, responsibly sourced, hygienically handled, and presented with the highest regard for quality, authenticity, and customer satisfaction. We strive to ensure that every product description, specification, image, and related information published on our website accurately represents the product offered at the time of publication.

However, all product-related information available on the S2F SIGNATURE website is provided for general informational and commercial purposes only and should not be interpreted as a guarantee, warranty, certification, or representation that every product will be identical in every respect.

Product Descriptions

We make reasonable efforts to ensure that product descriptions, ingredients, flavour profiles, tasting notes, brewing recommendations, net quantity, packaging information, and other product specifications are accurate and current.

However, such information may occasionally be updated, revised, or corrected without prior notice to reflect improvements, regulatory requirements, seasonal variations, supplier updates, packaging enhancements, or other legitimate business or operational reasons.

Natural Variation of Tea

Tea is a natural agricultural product. As a result, certain characteristics may naturally vary from one harvest, season, estate, garden, or production batch to another.

Such natural variations may include, without limitation:

• Leaf appearance.
  
• Colour.
  
• Aroma.
  
• Liquor colour.
  
• Taste and flavour profile.
  
• Strength.
  
• Texture.
  
• Moisture level within permissible standards.
  
• Infusion characteristics.
  
• Harvest-specific qualities.

These natural variations are inherent to authentic tea and shall not, by themselves, be considered a defect, deficiency, or quality issue.

Product Images

Product photographs, lifestyle images, graphics, illustrations, serving suggestions, and other visual representations published on our website are intended to provide a reasonable visual reference for customers.

Actual products may vary slightly due to factors including:

• Lighting conditions.
  
• Screen resolution and display settings.
  
• Photography techniques.
  
• Printing variations.
  
• Packaging updates.
  
• Manufacturing improvements.
  
• Natural product characteristics.
  
• Other technical or operational factors.

Such differences shall not be regarded as product defects.

Packaging & Labelling

From time to time, S2F SIGNATURE may revise, redesign, or improve product packaging, labels, branding elements, artwork, safety information, regulatory declarations, certifications, or other presentation features without affecting the nature or quality of the product itself.

Accordingly, the packaging received by customers may differ slightly from images displayed on the website.

Availability of Products

All products are offered subject to availability.

S2F SIGNATURE reserves the right to introduce, discontinue, replace, modify, or limit the availability of any product, collection, packaging format, or product variant at any time without prior notice, subject to applicable law.

Customer Responsibility

Customers are encouraged to carefully read all product information, ingredient declarations, brewing instructions, storage recommendations, warnings, and other relevant information provided on the product packaging before consumption.

If you have any specific dietary requirements, allergies, sensitivities, or other health-related concerns, you should carefully evaluate the suitability of a product before purchasing or consuming it and seek appropriate professional advice where necessary.

No Additional Warranty

Except as expressly required under applicable law, nothing contained in the product descriptions or elsewhere on this website shall be interpreted as creating any additional warranty, guarantee, or representation beyond those expressly provided by S2F SIGNATURE.

Our Commitment

At S2F SIGNATURE, we remain committed to maintaining exceptional standards of product quality, authenticity, transparency, and customer satisfaction. We continuously review and improve our products, sourcing practices, packaging, and published information to ensure that every product reflects the premium values and craftsmanship associated with the S2F SIGNATURE brand.

4. No Medical or Health Advice

The information, content, product descriptions, brewing recommendations, tasting notes, articles, blogs, educational materials, FAQs, customer communications, and other materials published on the official S2F SIGNATURE website are provided solely for general informational, educational, and commercial purposes.

Nothing contained on this website is intended to constitute, substitute, or be relied upon as medical advice, healthcare advice, nutritional advice, therapeutic advice, pharmaceutical advice, diagnosis, treatment, or any other form of professional medical opinion.

Although tea has been enjoyed for centuries across various cultures and certain tea varieties have traditionally been associated with particular lifestyle or wellness practices, any references made on our website regarding tea, its origin, flavour profile, brewing methods, traditional uses, or general characteristics are provided for informational purposes only and should not be interpreted as scientific, medical, or therapeutic claims unless expressly supported by applicable law and specifically identified as such.

Individual experiences with food and beverages, including tea, may vary depending upon numerous factors such as age, lifestyle, dietary habits, allergies, sensitivities, medical history, medications, genetics, and other personal circumstances. Accordingly, S2F SIGNATURE does not guarantee that any product will produce identical results or experiences for every individual.

Customers should always exercise their own judgment regarding the suitability of any product for their individual circumstances.

If you are pregnant, breastfeeding, under medical supervision, taking prescription medication, suffering from any medical condition, have dietary restrictions, allergies, sensitivities, or any health-related concerns, you should consult a qualified physician or other appropriate healthcare professional before consuming any product offered by S2F SIGNATURE.

Nothing published on this website shall be interpreted as a claim that any S2F SIGNATURE product is intended to diagnose, prevent, treat, cure, mitigate, or manage any disease, illness, medical condition, or health disorder unless expressly permitted under applicable law and specifically stated on the product in accordance with applicable regulatory requirements.

Customers should never delay, disregard, substitute, or discontinue professional medical advice or treatment based upon any information obtained from the S2F SIGNATURE website.

While S2F SIGNATURE makes reasonable efforts to ensure that product-related information is accurate and responsibly presented, we make no representation or warranty that any information published on our website is appropriate for every individual health condition or personal circumstance.

Nothing contained in this Disclaimer shall limit any statutory rights available to consumers under applicable law.

Our Commitment

S2F SIGNATURE is committed to promoting responsible communication, product transparency, and customer well-being. We present information relating to our products with honesty, integrity, and respect for applicable legal and regulatory requirements while encouraging customers to seek appropriate professional advice whenever health-related decisions are involved.

5. Food Allergy & Individual Responsibility

S2F SIGNATURE is committed to maintaining high standards of quality, hygiene, and responsible manufacturing practices. However, customers are solely responsible for determining whether any product offered by S2F SIGNATURE is suitable for their individual dietary requirements, allergies, sensitivities, medical conditions, or personal preferences.

Although we make reasonable efforts to provide accurate product descriptions, ingredient information, and other relevant details, individual reactions to food and beverages may vary significantly from person to person. Accordingly, customers should carefully review all product information, ingredient declarations, brewing instructions, storage recommendations, warnings, and other information provided on the product packaging before consumption.

Customers who have known allergies, food sensitivities, dietary restrictions, medical conditions, or concerns regarding any ingredient are strongly encouraged to consult a qualified healthcare professional before purchasing or consuming any S2F SIGNATURE product.

Where applicable, customers should also review the complete product label upon receipt, as packaging, ingredient declarations, regulatory information, or other product details may be updated from time to time in accordance with applicable laws, manufacturing improvements, supplier updates, or regulatory requirements.

S2F SIGNATURE makes reasonable efforts to implement appropriate quality control, hygiene, and food safety practices throughout its sourcing, handling, processing, packaging, storage, and distribution operations. Nevertheless, except where expressly required by applicable law, we do not warrant or guarantee that any product will be suitable for every individual consumer or every personal dietary requirement.

Customers remain responsible for exercising reasonable care when selecting, preparing, storing, brewing, and consuming our products in accordance with the instructions provided.

Where a customer is purchasing products on behalf of another individual, including family members, friends, or other third parties, the purchaser is responsible for ensuring that the intended recipient is informed of the relevant product information, ingredient details, warnings, and any applicable dietary considerations.

Nothing contained on this website shall be interpreted as creating any representation or guarantee that a product is free from allergens, suitable for every dietary preference, or appropriate for every individual health condition unless such representation is expressly stated on the relevant product packaging and permitted under applicable law.

Nothing in this Disclaimer limits or excludes any statutory consumer rights available under applicable law.

Our Commitment

S2F SIGNATURE remains committed to maintaining responsible sourcing practices, appropriate quality standards, transparent product information, and continuous improvement of our food safety and quality processes. We encourage every customer to make informed purchasing decisions and to consume our products responsibly based on their individual circumstances and professional advice where appropriate.

6. Product Availability, Pricing & Promotional Information

S2F SIGNATURE is committed to presenting accurate and transparent information regarding the availability, pricing, promotions, and specifications of the products offered through our official website. While we make reasonable efforts to ensure that such information is accurate at the time of publication, all product listings remain subject to availability, verification, correction, and applicable law.

Product Availability

The availability of products displayed on our website may change without prior notice due to factors including inventory levels, production schedules, seasonal availability, sourcing conditions, operational requirements, quality control procedures, or other legitimate business considerations.

The display of a product on our website does not constitute a guarantee that the product will always be available for purchase or immediate dispatch.

S2F SIGNATURE reserves the right to discontinue, suspend, replace, limit, or modify the availability of any product, collection, packaging format, product variant, or related service at any time without prior notice, subject to applicable law.

Pricing Information

We endeavour to ensure that all prices displayed on our website are accurate and current. However, despite our best efforts, typographical errors, technical inaccuracies, system malfunctions, or inadvertent omissions may occasionally result in incorrect pricing or product information.

S2F SIGNATURE reserves the right to correct any such errors at any time, including after an order has been placed, in accordance with applicable law and our Terms & Conditions.

Unless expressly stated otherwise, all prices displayed on the official S2F SIGNATURE website are quoted in Indian Rupees (INR) and are subject to applicable taxes, shipping charges, handling fees, or other charges that may be displayed separately during the checkout process.

Promotional Offers

From time to time, S2F SIGNATURE may introduce promotional offers, discounts, coupon codes, gift vouchers, loyalty programmes, or other marketing initiatives.

Unless expressly stated otherwise:

• Promotional offers are available only for the specified validity period.
  
• Promotional offers are subject to their respective terms and conditions.
  
• Promotional offers cannot be combined unless expressly permitted.
  
• Promotional offers may be modified, suspended, withdrawn, or discontinued at any time where permitted by applicable law.
  
• Promotional offers shall have no cash value unless expressly stated otherwise.

Product Specifications

Product specifications, including but not limited to net quantity, packaging design, ingredients, brewing recommendations, product descriptions, certifications, labels, and other product information, may be updated from time to time to reflect improvements, regulatory requirements, operational changes, or quality enhancements.

Accordingly, the product received by a customer may differ slightly from the information or images previously displayed on the website without affecting the authenticity or intended quality of the product.

Errors and Omissions

In the event that a product is mistakenly listed with incorrect pricing, inaccurate specifications, incorrect images, or other material errors, S2F SIGNATURE reserves the right to correct such errors and, where legally permitted, to refuse, cancel, or amend affected orders after notifying the customer appropriately.

Nothing contained in this section limits any statutory rights available to consumers under applicable law.

Our Commitment

S2F SIGNATURE is committed to maintaining fairness, transparency, and integrity in all pricing, product information, and promotional communications. We continuously review our website content to ensure that customers receive accurate information and a premium purchasing experience consistent with the standards and values of the S2F SIGNATURE brand.

7. Accuracy of Website Information

S2F SIGNATURE is committed to maintaining an official website that is accurate, reliable, informative, and regularly updated. We make reasonable efforts to ensure that all information published on our website, including product descriptions, specifications, pricing, availability, images, policies, articles, educational content, promotional materials, and other information, is accurate at the time of publication.

However, despite our commitment to quality and accuracy, the information available on our website may occasionally contain typographical errors, editorial inaccuracies, technical issues, inadvertent omissions, outdated information, or other unintentional inaccuracies.

No Guarantee of Absolute Accuracy

While S2F SIGNATURE exercises reasonable care in preparing and reviewing website content, we do not represent or warrant that every page, document, product description, image, specification, or other information published on our website will always be completely accurate, complete, current, uninterrupted, or free from errors.

Customers should not rely exclusively upon website content when making decisions that require professional, legal, medical, financial, or other specialised advice.

Product Information

Product descriptions, ingredients, packaging, labels, brewing recommendations, tasting notes, certifications, availability, pricing, images, and other product-related information may be updated from time to time without prior notice in order to reflect:

• Product improvements.
  
• Packaging revisions.
  
• Regulatory requirements.
  
• Supplier updates.
  
• Quality enhancements.
  
• Operational changes.
  
• Business developments.
  
• Corrections of errors or omissions.

Accordingly, the information displayed on the website may differ slightly from the information appearing on the product packaging received by the customer.

Website Content

Articles, blogs, educational materials, frequently asked questions, guides, illustrations, graphics, and other informational content published on the S2F SIGNATURE website are intended solely for general informational purposes.

Such content should not be interpreted as professional advice or as creating any legally binding representation, guarantee, or warranty unless expressly stated otherwise.

Corrections and Updates

S2F SIGNATURE reserves the right, at its sole discretion and without prior notice where permitted by applicable law, to correct, revise, update, replace, suspend, remove, or otherwise modify any content appearing on the website at any time.

Such updates may be made to improve accuracy, maintain legal compliance, enhance customer experience, strengthen security, improve operational efficiency, or reflect changes in our business operations.

Customer Responsibility

Customers are encouraged to review all relevant information carefully before placing an order and, where necessary, contact S2F SIGNATURE if clarification or additional information is required regarding any product or service.

Nothing contained on this website shall limit or exclude any statutory consumer rights available under applicable law.

Our Commitment

S2F SIGNATURE remains committed to maintaining the highest standards of accuracy, transparency, integrity, and responsible communication. We continuously review and improve our website content to ensure that it reflects current information, supports informed customer decisions, and delivers a trustworthy digital experience consistent with the premium values of the S2F SIGNATURE brand.

8. External Links Disclaimer

For the convenience of our customers and visitors, the official S2F SIGNATURE website may, from time to time, contain links, references, integrations, or connections to independent third-party websites, applications, platforms, social media services, payment service providers, logistics providers, certification bodies, government authorities, or other external resources.

Such external links are provided solely for informational, operational, customer convenience, or legitimate business purposes and should not be interpreted as an endorsement, recommendation, sponsorship, partnership, certification, approval, or guarantee by S2F SIGNATURE of any third-party organisation, its products, services, content, opinions, policies, or business practices, unless expressly stated otherwise.

Independent Third-Party Websites

All third-party websites operate independently of S2F SIGNATURE and are governed by their own terms of use, privacy policies, cookie policies, security practices, and business procedures.

S2F SIGNATURE does not own, operate, manage, supervise, or control the content, functionality, security, availability, or privacy practices of any independent third-party website.

Accordingly, we make no representation or warranty regarding the accuracy, completeness, reliability, legality, security, availability, or suitability of any information, products, services, advertisements, or materials made available through such third-party websites.

Customer Responsibility

When you choose to leave the official S2F SIGNATURE website by accessing an external link, you do so voluntarily and at your own discretion.

Customers are encouraged to carefully review the applicable terms, privacy policies, cookie policies, and other legal documents of any third-party website before providing personal information, making payments, creating accounts, or using any products or services offered by such third parties.

Third-Party Services

Certain services available through the S2F SIGNATURE website may involve trusted independent third-party providers, including but not limited to payment processing, shipping and logistics, customer communications, website analytics, security services, verification services, and other operational support.

While S2F SIGNATURE carefully selects reputable service providers, we do not warrant or guarantee the uninterrupted availability, accuracy, security, performance, or quality of services that remain under the independent control of such third parties.

Limitation of Responsibility

To the fullest extent permitted by applicable law, S2F SIGNATURE shall not be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, or other losses, damages, claims, costs, or liabilities arising from or relating to:

• Your access to or use of any third-party website or service.
  
• The content or information published by third parties.
  
• Products or services offered by third parties.
  
• Third-party privacy or security practices.
  
• Transactions conducted directly with third parties.
  
• Technical failures, interruptions, or service disruptions occurring on third-party platforms.
  
• Any reliance placed upon information obtained from independent third-party sources.

Nothing contained in this section shall limit any statutory rights available to consumers under applicable law.

Our Commitment

S2F SIGNATURE remains committed to providing customers with a secure, transparent, and trustworthy online experience. Where external links are provided, we make reasonable efforts to reference reputable and appropriate resources; however, customers should independently evaluate any third-party website or service before relying upon or engaging with it.

9. Intellectual Property Disclaimer

All intellectual property rights relating to the official S2F SIGNATURE website and its contents are owned by, licensed to, or lawfully used by SHUMAILA TEA under the S2F SIGNATURE brand, unless expressly stated otherwise.

These rights include, without limitation, all trademarks, trade names, logos, brand identifiers, product names, packaging designs, label artwork, illustrations, photographs, graphics, icons, videos, audio recordings, written content, documents, website design, layout, user interface, source materials, creative works, and all other intellectual property made available through the official S2F SIGNATURE website.

Ownership of Intellectual Property

All intellectual property appearing on this website is protected by applicable copyright, trademark, design, trade dress, and other intellectual property laws.

Nothing contained on this website shall be interpreted as granting, whether expressly, implicitly, by estoppel, or otherwise, any licence, permission, ownership interest, or other right to use any intellectual property belonging to S2F SIGNATURE except where expressly authorised in writing.

Restricted Use

Without the prior written consent of S2F SIGNATURE, no person may:

• Copy, reproduce, duplicate, or republish any website content.
  
• Modify, translate, adapt, or create derivative works.
  
• Distribute, transmit, display, or publicly perform any content.
  
• Download or extract website content for commercial purposes.
  
• Use any logo, trademark, trade name, product name, packaging design, or brand identity.
  
• Use product photographs, graphics, illustrations, or promotional materials.
  
• Mirror, scrape, or systematically collect website content through automated or manual means.
  
• Remove, alter, or conceal any copyright, trademark, or proprietary notices.
  
• Use any intellectual property in a manner likely to cause confusion regarding the origin, sponsorship, affiliation, or endorsement of any product or service.

Limited Personal Use

Visitors may access and view the content available on the official S2F SIGNATURE website solely for their personal, lawful, and non-commercial use.

No other use is permitted without the prior written authorisation of S2F SIGNATURE.

Third-Party Intellectual Property

Any trademarks, logos, trade names, certifications, or other intellectual property belonging to third parties that may appear on our website remain the property of their respective owners.

Their appearance on the S2F SIGNATURE website does not imply ownership, endorsement, sponsorship, partnership, or affiliation unless expressly stated.

Enforcement of Rights

S2F SIGNATURE takes the protection of its intellectual property seriously.

Any unauthorised use, reproduction, imitation, infringement, misappropriation, or misuse of our intellectual property may result in appropriate civil, criminal, administrative, or other legal action to the fullest extent permitted under applicable law.

Reservation of Rights

All rights not expressly granted under this Disclaimer are fully reserved by S2F SIGNATURE.

Nothing contained on this website shall be construed as a waiver of any intellectual property rights or legal remedies available to S2F SIGNATURE under applicable law.

Our Commitment

The intellectual property of S2F SIGNATURE reflects the creativity, craftsmanship, investment, reputation, and premium identity of our brand. We remain committed to protecting these valuable assets while encouraging the lawful and respectful use of our website in accordance with applicable laws and this Disclaimer.

10. Limitation of Liability

To the fullest extent permitted by applicable law, S2F SIGNATURE, SHUMAILA TEA, its proprietors, directors, officers, employees, representatives, affiliates, contractors, suppliers, service providers, licensors, and authorised representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other losses, damages, liabilities, costs, or expenses arising out of or relating to your access to, use of, inability to use, or reliance upon the official S2F SIGNATURE website, its content, products, or services, except where such limitation is prohibited by applicable law.

Scope of Limitation

Without limiting the generality of the foregoing, S2F SIGNATURE shall not be responsible or liable for any loss, damage, claim, or expense arising from or relating to:

• Errors, omissions, or inaccuracies in website content.
  
• Temporary interruption, suspension, or unavailability of the website.
  
• Internet, network, server, hosting, or technical failures beyond our reasonable control.
  
• Delays in processing, dispatching, or delivering orders caused by circumstances beyond our reasonable control.
  
• Unauthorised access to customer accounts resulting from the customer's failure to maintain the confidentiality of login credentials.
  
• Viruses, malware, cyber-attacks, or other harmful technological events originating from sources beyond our reasonable control despite the implementation of reasonable security measures.
  
• Reliance placed upon information published on the website.
  
• Customer misuse, improper handling, incorrect storage, or inappropriate consumption of products.
  
• Actions, omissions, or services performed by independent third-party service providers.
  
• Events constituting Force Majeure or other circumstances beyond our reasonable control.

Customer Responsibility

Customers are responsible for exercising reasonable care when using our website, protecting their account credentials, reviewing product information, following storage and usage instructions, and ensuring that products are suitable for their own individual requirements before purchase or consumption.

No Guarantee of Uninterrupted Service

While S2F SIGNATURE strives to provide a secure, reliable, and uninterrupted online experience, we do not guarantee that the website will operate continuously without interruption, delay, technical malfunction, security incident, or temporary unavailability.

Maintenance activities, system upgrades, security enhancements, technical issues, or unforeseen events may occasionally affect website availability.

Statutory Consumer Rights

Nothing contained in this Disclaimer shall exclude, restrict, or limit any statutory rights, remedies, guarantees, warranties, or protections that cannot lawfully be excluded or limited under applicable consumer protection or other applicable laws.

Where liability cannot legally be excluded, the liability of S2F SIGNATURE shall be limited to the maximum extent permitted by applicable law.

Our Commitment

S2F SIGNATURE is committed to operating its business responsibly, ethically, and transparently. We continuously invest in product quality, website security, operational reliability, and customer satisfaction. This Limitation of Liability is intended to establish a fair and legally balanced allocation of responsibilities while protecting the legitimate interests of both S2F SIGNATURE and its customers in accordance with applicable law.

11. User Responsibility

By accessing or using the official S2F SIGNATURE website, you acknowledge and agree that you are responsible for using the website, its content, products, and services in a lawful, responsible, and appropriate manner and in accordance with this Disclaimer, our Terms & Conditions, and all applicable laws and regulations.

Lawful Use

You agree to use the S2F SIGNATURE website solely for lawful purposes and in a manner that does not violate any applicable law, regulation, contractual obligation, or the rights of S2F SIGNATURE or any third party.

You shall not use the website for any fraudulent, deceptive, unlawful, abusive, harmful, or unauthorised activity.

Accuracy of Information

Where you provide any information through our website, including during account registration, enquiries, newsletter subscriptions, or order placement, you are responsible for ensuring that such information is accurate, complete, current, and truthful.

S2F SIGNATURE shall not be responsible for delays, failed deliveries, communication failures, or other issues arising from inaccurate, incomplete, or outdated information provided by you.

Account Security

Where customer accounts are available, you are solely responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.

You agree to notify S2F SIGNATURE promptly if you become aware of any unauthorised access, suspected security breach, misuse of your account, or compromise of your login credentials.

Product Suitability

Before purchasing or consuming any S2F SIGNATURE product, you are responsible for carefully reviewing the product description, ingredient information, brewing instructions, storage recommendations, warnings, and other information provided on the product packaging.

You are also responsible for determining whether a product is suitable for your individual dietary preferences, allergies, sensitivities, medical conditions, or other personal circumstances.

Responsible Website Use

You agree not to:

• Attempt to gain unauthorised access to any part of the website or its systems.
  
• Introduce viruses, malware, malicious code, or other harmful technologies.
  
• Interfere with the operation, security, or integrity of the website.
  
• Use automated tools to scrape, copy, extract, or harvest website content without authorisation.
  
• Impersonate another person or misrepresent your identity.
  
• Submit false, misleading, fraudulent, or unlawful information.
  
• Engage in any activity that could damage the reputation, operations, security, or legitimate interests of S2F SIGNATURE.

Compliance with Applicable Policies

You agree to comply with all legal notices, policies, and terms published on the official S2F SIGNATURE website, including but not limited to our:

• Terms & Conditions.
  
• Privacy Policy.
  
• Cookie Policy.
  
• Shipping Policy.
  
• Cancellation, Refund & Replacement Policy.
  
• Any other applicable legal policies published from time to time.

Responsibility for Third Parties

If you purchase products, create an account, or interact with our website on behalf of another individual or organisation, you represent that you have the necessary authority to do so and accept responsibility for ensuring compliance with all applicable legal policies.

Our Commitment

S2F SIGNATURE is committed to maintaining a secure, trustworthy, respectful, and premium online environment for every customer. By using our website responsibly and in accordance with this Disclaimer, you contribute to protecting the integrity, security, and quality of the experience enjoyed by all visitors and customers.

12. Changes to this Disclaimer

S2F SIGNATURE reserves the right, at its sole discretion and to the fullest extent permitted by applicable law, to modify, amend, update, revise, replace, supplement, or discontinue this Disclaimer at any time without prior notice, where such notice is not legally required.

This Disclaimer may be reviewed periodically to ensure that it accurately reflects changes in applicable laws, regulatory requirements, judicial interpretations, industry standards, technological developments, business operations, product offerings, website functionality, security practices, or other legitimate business requirements.

Reasons for Updates

This Disclaimer may be updated for reasons including, but not limited to:

• Changes in applicable laws or regulatory requirements.
  
• Court decisions or regulatory guidance.
  
• Introduction, modification, or discontinuation of products or services.
  
• Changes to website features or functionality.
  
• Adoption of new technologies or security measures.
  
• Improvements to customer experience.
  
• Operational, organisational, or business developments.
  
• Editorial corrections or improvements to clarity and accuracy.

Notification of Material Changes

Where required by applicable law, S2F SIGNATURE will take reasonable steps to notify users of material changes to this Disclaimer through appropriate means, which may include:

• Publishing the revised Disclaimer on the official website.
  
• Updating the "Last Updated" date.
  
• Displaying an appropriate website notice.
  
• Providing any additional notification required by applicable law.

Unless otherwise required by law, any revised version of this Disclaimer shall become effective upon its publication on the official S2F SIGNATURE website.

Continued Use of the Website

Your continued access to or use of the S2F SIGNATURE website after the effective date of any revised Disclaimer constitutes your acknowledgement and acceptance of the updated Disclaimer, subject to any rights available to you under applicable law.

If you do not agree with any revision to this Disclaimer, you should discontinue the use of our website and refrain from accessing our services or placing orders through the official S2F SIGNATURE website.

Previous Versions

S2F SIGNATURE may retain previous versions of this Disclaimer where reasonably necessary for legal, regulatory, compliance, audit, operational, or record-keeping purposes.

Interpretation

If any provision of this Disclaimer is held to be invalid, unlawful, or unenforceable by a court or competent authority, such provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

No Waiver

Any failure or delay by S2F SIGNATURE in exercising or enforcing any right, remedy, or provision under this Disclaimer shall not constitute a waiver of that right or any other right available under applicable law.

Our Ongoing Commitment

S2F SIGNATURE remains committed to maintaining the highest standards of transparency, legal compliance, integrity, and responsible business practices. We will continue to review and improve this Disclaimer to ensure that it remains accurate, relevant, legally compliant, and aligned with our commitment to delivering a secure, trustworthy, and premium customer experience.

13. Contact Information

If you have any questions, comments, requests, or concerns regarding this Disclaimer, the information published on our website, or any aspect of the products or services offered by S2F SIGNATURE, we encourage you to contact us using the details provided below.

S2F SIGNATURE is committed to maintaining open, transparent, and professional communication with its customers. We will make reasonable efforts to respond to genuine enquiries in a timely and appropriate manner, subject to the nature of the request and applicable legal requirements.

Business Information

Company Name: SHUMAILA TEA

Brand Name: S2F SIGNATURE

Registered & Operating Address:
23, Harinbari Lane, 2nd Floor,
Kolkata – 700073, West Bengal, India

Email: hello@s2fsignature.com

Phone: +91 90077 55667

Enquiries

You may contact S2F SIGNATURE regarding matters including, but not limited to:

• Questions relating to this Disclaimer.
  
• Requests for clarification regarding website content.
  
• Product-related enquiries.
  
• Feedback concerning information published on our website.
  
• Intellectual property concerns.
  
• Reports of technical issues affecting website content.
  
• Legal or compliance-related enquiries.
  
• General customer support requests.

When contacting us, please provide sufficient information to enable us to understand and respond to your enquiry efficiently. Where reasonably necessary and permitted by applicable law, we may request additional information to verify your identity before responding to certain requests.

Response to Communications

S2F SIGNATURE will make reasonable efforts to acknowledge and respond to legitimate communications within a reasonable period, taking into account the complexity of the matter, applicable legal requirements, and operational considerations.

Submission of an enquiry, complaint, suggestion, or request does not create any contractual relationship, legal obligation, or guarantee of a particular outcome, except where otherwise required by applicable law.

Official Version

This Disclaimer forms an integral part of the legal framework governing the use of the official S2F SIGNATURE website and should be read together with our Terms & Conditions, Privacy Policy, Cookie Policy, Shipping Policy, Cancellation, Refund & Replacement Policy, and any other applicable legal policies or notices published on our website.

In the event of any inconsistency between this Disclaimer and any unofficial copy, translation, reproduction, summary, or printed version, the latest version published on the official S2F SIGNATURE website shall prevail to the fullest extent permitted by applicable law.

Last Updated: 29.07.2026

Effective Date: [Month DD, YYYY]